- Are your mugs handmade?
Yes. Every piece is individually wheel-thrown, trimmed, glazed, and fired by hand in Kansas. Because they’re handmade, slight variations in size, glaze, and texture make each piece unique.
- Where are your mugs made?
All pottery is handcrafted in at my home studio in Kansas.
- Why do no two mugs look exactly alike?
1) I’m not a robot or a factory that mass produces ceramics. 2) Handmade pottery and kiln-fired glazes naturally produce subtle variations that give each piece its own character. 3) Custom bulk orders: I strive to get each peace as identical as possible using measuring tools however, you can expect mild differences.
- Are your mugs microwave safe?
Yes, unless otherwise noted on the product page.
- Are your mugs dishwasher safe?
Yes. Hand washing is recommended to help preserve the finish for many years.
- Are they food safe?
Yes. All glazes used on functional ware are food-safe after firing.
- Do you make custom mugs?
Yes. I create custom mugs for military units, first responders, businesses, and special occasions. Contact me to discuss your project.
- Can you recreate a military patch or logo?
In many cases, yes. I can work with your artwork or unit insignia, provided you have permission to use it if required. I then vector a 2d image into a 3D stamp using various software tools.
- Can you make other non-military ceramic pieces.
Absolutely. I have made many other functional wares like giant Dutch ovens to butter dishes as well as special pieces for weddings and other events. Love me a good challenge.
- How long do custom orders take?
Production time varies between a few weeks to a few months, depending on the project and current workload. I’ll provide an estimated completion date before work begins.
- How long will my order take to ship?
Most in-stock items ship within a few business days.
- Do you ship internationally?
No
- What if my mug arrives damaged?
Contact me within 48 hours with photos of the packaging and the damaged item, and I’ll work with you to make it right.
- What kind of clay do you use?
I use high-quality stoneware clay that is fired for strength and everyday durability. Clays vary between B-Mix and Buff. Sometimes a mix of both used as reclaim.